How do I know this is real Batana oil?

Our Batana Oil is 100% unrefined and cold-pressed, sourced directly from Honduras. Authentic batana oil has a dark amber colour and a distinct earthy, nutty scent. We back every order with a 30-day money-back guarantee.

How quickly will I see results?

Most customers notice visibly stronger, less brittle hair within 2-3 weeks of consistent use. Visible edge and density improvements typically appear between weeks 4-8. Hair grows approximately 1.25cm per month — consistency is key.

How long does delivery take to the UK?

We ship directly to the UK. Standard delivery takes 5 to 10 business days. You will receive a tracking number by email as soon as your order is dispatched.

Is it safe for relaxed or chemically treated hair?

Yes. Our Batana Oil is 100% natural with zero synthetics or additives, making it safe and beneficial for all hair types including relaxed, colour-treated, and chemically processed hair.

Shipping policy

SHIPPING POLICY

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your tracking information.

2. Shipping Times

Estimated delivery times:

Europe: 5 to 10 business days

Please note that delivery times may vary depending on your location and external factors (customs delays, carrier issues, etc.).

3. Shipping Costs

Free shipping on all orders
Standard shipping:

Shipping costs are calculated and displayed at checkout.

4. Order Tracking

All orders include tracking.

You will receive a tracking number via email once your order has been shipped.
Please allow 2–5 days for tracking information to update.

5. Delays & Issues

While we do our best to ensure timely delivery, delays may occur due to:

High demand periods
Shipping carrier disruptions
Customs processing

Glowfreshh is not responsible for delays caused by external factors.

6. Incorrect Address

It is the customer’s responsibility to provide accurate shipping information.

If an incorrect address is provided, we cannot guarantee reshipment or refund.

7. Lost or Stolen Packages

Glowfreshh is not responsible for lost or stolen packages marked as delivered.

If you experience an issue, please contact the shipping carrier directly.

8. Customs, Duties & Taxes

For international orders, customs fees, duties, or taxes may apply depending on your country.

These charges are the responsibility of the customer.

9. Contact

If you have any questions about your order, please contact us at:

Glowshfresh@gmail.com

Last updated: [Date]